Transferring a Domain Name to Another Registrar. To Transfer your domain name away from Prime to another Registrar Service Provider
Before proceeding with the Transfer, you are advised to first check if your domain name can be transferred. Domains are never transfer locked by us unless they have expired or have pending invoices or involved in TOS violations. Other standard security locks are under domain owner's full control.
Once you have determined whether a domain name can be transferred, you will need to apply for the Transfer at the Registrar of your choice. Refer to the New/Gaining Registrar's Transfer process to transfer your domain name under their management.
Notes:
You may require a Domain (Transfer) Secret/Authorization Code to complete the Transfer process.
Once you have confirmed the Transfer with the New / Gaining Registrar, we would receive an intimation about this Transfer. Prime would then be sending an email to the Registrant Contact of the domain name, informing them that a request for Transfer of this domain name has been placed with the New / Gaining Registrar.
Domain Transfer Authorization
The domain name will get transferred to the New / Gaining Registrar, at the expiry of 5 days from you having approved the Transfer at the New Registrar, provided the Registrant Contact does not cancel the Transfer.
If your New / Gaining Registrar is associate reseller or partner of Directi or PublicDomainRegistry, you can just Move domain names from Prime control panel to New / Gaining Service Providers control panel wise ease and skip all the steps mentioned above.
Domain Transfer and Refunds:
No refunds or credit billing shall be applicable once a domain is transferred to another registrar. All paid or in process advances will be nullified and customer a/c deactivated if there are no active domains.